We offer multiple payment methods to make your purchase convenient and secure. Here are the payment methods we currently accept:
- PayPal
- Visa
- Mastercard
- Maestro
- JCB
- American Express
- Diners Club
- Discover
Is my payment information secure?
Yes, your payment details are completely secure. We use industry-standard encryption technologies and secure payment gateways to protect your financial information. All transactions are processed securely, and we do not store any payment details on our servers.
If you have any further questions or concerns regarding payment security, please contact our customer service team.
You can cancel your order free of charge within 24 hours of placing it. If the order has already been dispatched, please wait until you receive the item and then follow the standard return procedure.
We always strive to ship your order using the best shipping company and service for the country in question. Detailed information on delivery times and rates for each country can be found on our Shipping Policy.
Your order will be processed within 1-3 business days. The estimated delivery time is 8-12 business days.
Our goal is to process and ship orders quickly, usually within 24-48 hours.
After submitting your order, you will receive an email notification with tracking information. Once you receive this email with the shipping information, you will find detailed information that will allow you to track the progress of your order. Simply use the tracking information provided to track your shipment on our shipping partner's website.
We offer a 30-day return period during which customers can return their order without giving a reason. This period is 30 days from receipt of the order. Please note that the return must be made within this 30-day period.
Return policy
All returned products must be unworn and in perfect condition, including all labels.
Shipping costs will not be refunded.
Returning an item is easy! Here's how:
- Within 14 days of receiving your order, send an email to info@nuvoro-moda.com stating that you would like to exchange one or more products.
- Our team will send you return instructions immediately.
- Follow the instructions to complete the return process.
We aim to process refunds within 10 days of receiving your return.